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Connect your client folders

Point Taxably at the folder that already holds your clients. Nothing moves, nothing is read and nothing is charged.

Applies to
Taxably Connect 3.3.9 and later
Last reviewed
On this page

Taxably works in the folders you already use: a folder on this computer, a network drive, or the folder your storage or practice app keeps here. Clients and staff keep saving documents where they do now.

Connect a folder

  1. In Taxably Connect, open Connect and press Choose folder.
  2. Pick the folder that holds one folder per client.
  3. Choose "Each folder inside is a separate client", then connect it.

Step 2

Choose folder in Taxably Connect, opened inside the firm's Clients folder, listing the client folders in it.

Pick the folder that holds one folder per client.

Step 3

Taxably asking what the chosen Clients folder holds, with Each folder inside is a separate client chosen and the 23 folders that become clients listed.

Taxably shows which folders become clients before you connect.

Fictional firm and clients. Screens from Taxably Connect 3.3.9.

To connect one client on their own, choose "This folder is one client" in step 3 instead.

Taxably lists your clients from the folder and file names. It opens no document and costs nothing. A large folder can take a few minutes to list; the folder's row counts what it has looked at so far, and Stop looking ends the listing and keeps the clients found.

Check what it found

Press View folders to see which folders Taxably took for clients. A folder it did not take, such as one holding no document Taxably reads, is listed with the reason, never dropped without a word.

Where a folder's name could be a person or a business, Taxably asks you on the Review screen. See Confirm folders Taxably is not sure about.

Change or disconnect

  • Change folder puts another folder in a connected folder's place.
  • Disconnect stops future work on that folder.
The Connect screen with one connected folder of 23 clients, and its Change folder, View folders and Disconnect presses.
A connected folder and the presses beside it.Fictional firm and clients. Screens from Taxably Connect 3.3.9.

Neither deletes a document or a prep sheet.

Still stuck?

Email support@taxably.ai, or send your question from Help and support.